ConnectSMART for Tigerpaw

Take the Tiger off the Chain

If you asked them, how many of your competitors could tell you what their current response time is on their ticketing board? Could they tell you, or perhaps more importantly, could you tell them? Or can you tell if your technicians are really putting in time entries in real time?  With the power of ConnectSMART you can do just that.

Always informed

ConnectSMART gives you live breathing data straight from Tigerpaw and publishes it to a single pane of glass in real time. Your time is precious and shouldn't be wasted constantly writing reports. With over 60 gadget reports already prepackaged in ConnectSMART. The work is done, now you just need to set it up.

Managing by Exception

ConnectSMART works on the principle of managing by exception. In other words, it exposes areas that are in current need of improvement or those that could pose as a potential problem, thereby allowing you to address the issues before they turn into bigger problems. ConnectSMART lets you step back and see the full picture of your operations, helping you to manage your business proactively.

Confidence

Not only does it help you manage your internal processes more efficiently, it also instills client confidence when they can see how you're currently managing your business and with the numbers to prove it. Just imagine being able to have your finger on the pulse of your entire business operations at all times. Be always in-the-know with the key performance indicators critical to making your business run smoothly and efficiently.

ConnectSMART...transforming the way you see IT.

But don't just take our word for it.  Hear what some of our customers are saying about ConnectSMART.

ConnectSMART...transforming the way you see IT.

But don't just take our word for it.  Hear what some of our customers are saying about ConnectSMART.